After-Hour Emergencies

We have on-call employees 24-hours a day, 7-days a week, so we can be there when you need us! If a Boyne Country Propane customer requires afterhours service, please call the office that services you. The answering machine message will provide you with an after-hours phone number.

Leave It To the Experts

• Installation, repair, or modification of your propane system (including valves, regulators, tanks, gas line) should be completed by a trained Boyne Country Propane technician. Give us a call.
• If your propane tank is turned off for any reason, call Boyne Country Propane so that we can properly turn the gas back on after completing a leak test to ensure your safety.
• Appliance installation, connections, repairs, or modifications should be left to a qualified professional.

Propane Facts

• Propane is an odorless gas. The smell of propane is an additive for safety.
• Propane is a hydrocarbon made up of 3 Carbon atoms and 8 Hydrogen atoms (C3H8).
• Propane is a by-product of natural gas and crude oil.
• Propane exists as both a liquid and a gas.
• Propane is 270 times more compact as a liquid than a gas.
• Propane gas is heavier than air, so it will accumulate at the lowest point in the area.
• Propane is environmentally friendly. It is considered one of the cleanest burning fuels. Since it becomes a vapor outside of the tank, it poses no risk of contaminating soils in the event of a leak

Propane Leak

How do you tell if there is a propane leak?

By the smell. A disagreeable odor (similar to rotten eggs) is added to propane so that you will be able to detect the smell easily in case a leak develops.

If you think you smell propane...

DO:

• Extinguish all smoking materials and any other open flames or sources of ignition.
• Get everyone outside and away from the building.
• Shut off the gas supply at the tank.
• Call your propane supplier from a neighbor’s phone. If you cannot reach your supplier, call the fire department.
• Stay outside and leave the gas off until the leak has been fixed.

DO NOT:

• Turn light switches, appliances or thermostats on or off, and do not use the telephone. A spark from one of these could ignite the gas.
• Light or try to re-light any appliances. Leave this job to your propane supplier.
• Re-enter the building, until the problem has been corrected.